Privacy Policy

Li Auto ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other identifiers you provide when scheduling service appointments, requesting information, or creating an account.
• Vehicle Information: Vehicle identification number (VIN), model, year, service history, and other information related to your vehicle.
• Usage Information: Information about how you use our website, including browsing history, search queries, and interaction with features and content.
• Device Information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or the public.
• Business Transfers: We may share or transfer your information in connection with a merger, financing, acquisition, dissolution, or similar corporate event.
• With Your Consent: We may share your information with your consent or at your direction.

You have certain rights regarding your personal information. Depending on your location, these rights may include:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent at any time
• Objecting to our use of your information
• Requesting the restriction of processing of your personal information
• Requesting the transfer of your personal information to another party

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at: